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	<title>VSA Blog &#187; The world at large</title>
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	<link>http://vsamarketing.com/blog</link>
	<description>Marketing, public relations, interactive marketing, Web site design, business strategy, greater Springfield, MA</description>
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		<title>Cause marketing: Consider the merits</title>
		<link>http://vsamarketing.com/blog/2012/05/03/cause-marketing-consider-the-merits/</link>
		<comments>http://vsamarketing.com/blog/2012/05/03/cause-marketing-consider-the-merits/#comments</comments>
		<pubDate>Thu, 03 May 2012 20:55:18 +0000</pubDate>
		<dc:creator>Michelle van Schouwen</dc:creator>
				<category><![CDATA[Business strategy]]></category>
		<category><![CDATA[Marketing... trends and commentary]]></category>
		<category><![CDATA[The world at large]]></category>
		<category><![CDATA[Add more value in the world than you're using up]]></category>
		<category><![CDATA[backfire]]></category>
		<category><![CDATA[breast cancer awareness]]></category>
		<category><![CDATA[breast cancer prevention]]></category>
		<category><![CDATA[bucket of KFC]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[cause marketing]]></category>
		<category><![CDATA[commitment]]></category>
		<category><![CDATA[doing good]]></category>
		<category><![CDATA[don't talk sex]]></category>
		<category><![CDATA[Excel Dryer]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[for profit']]></category>
		<category><![CDATA[good business]]></category>
		<category><![CDATA[guidelines]]></category>
		<category><![CDATA[Harvard Business Review]]></category>
		<category><![CDATA[intersection of business and personal]]></category>
		<category><![CDATA[mission]]></category>
		<category><![CDATA[mutual benefit]]></category>
		<category><![CDATA[non-profit]]></category>
		<category><![CDATA[not get a puppy unless you are prepared to love a dog]]></category>
		<category><![CDATA[pink ribbon]]></category>
		<category><![CDATA[politics or religion at the dinner table]]></category>
		<category><![CDATA[relevant]]></category>
		<category><![CDATA[sincere]]></category>
		<category><![CDATA[team effort]]></category>
		<category><![CDATA[The Green Schoolhouse Series hot-button issue]]></category>
		<category><![CDATA[Tony Schwartz]]></category>
		<category><![CDATA[Turning 60: The Twelve Most Important Lessons I've Learned So Far]]></category>
		<category><![CDATA[van Schouwen Associates]]></category>
		<category><![CDATA[vSA]]></category>
		<category><![CDATA[well-intentioned]]></category>
		<category><![CDATA[who's at your "table]]></category>
		<category><![CDATA[Wikipedia]]></category>
		<category><![CDATA[win-win]]></category>

		<guid isPermaLink="false">http://vsamarketing.com/blog/?p=1386</guid>
		<description><![CDATA[Cause marketing meets at the intersection of doing good business and, well... doing good. It should be a cause that the company's prospects, customers and stakeholders can appreciate, not resent. After all, this is marketing. Choosing to cause market for a hot-button issue? First think of the old adage "don't talk sex, politics or religion at the dinner table" and consider who's at your "table", marketing-wise.]]></description>
			<content:encoded><![CDATA[<p><a href="http://vsamarketing.com/blog/wp-content/uploads/2012/05/IL0034x1_SS.jpg"><img class="alignleft size-thumbnail wp-image-1389" title="Earth from Space by Steve van Schouwen" src="http://vsamarketing.com/blog/wp-content/uploads/2012/05/IL0034x1_SS-150x150.jpg" alt="" width="150" height="150" /></a>Today on the <a title="van Schouwen Associates strategic marketing - on Facebook" href="https://www.facebook.com/pages/van-Schouwen-Associates/145206136136" target="_blank">van Schouwen Associates Facebook</a> page, we linked to a <a title="Harvard Business Review" href="http://hbr.org/" target="_blank">Harvard Business Review</a> article by <a title="Tony Schwartz, The Energy Project" href="http://en.wikipedia.org/wiki/Tony_Schwartz_%28The_Energy_Project%29" target="_blank">Tony Schwartz</a>. We liked the article because it touched down at the intersection of business and personal&#8230; and thus touched a nerve. The article is <a title="Turning 60: The Twelve Most Important Lessons I've Learned So Far" href="http://blogs.hbr.org/schwartz/2012/05/turning-60-the-twelve-most.html?referral=00563&amp;cm_mmc=email-_-newsletter-_-daily_alert-_-alert_date" target="_blank">Turning 60: The Twelve Most Important Lessons I&#8217;ve Learned So Far</a>, and one of the lessons was &#8220;Add more value in the world than you&#8217;re using up.&#8221;</p>
<p><strong>Which brings us to cause marketing. Cause marketing meets at the intersection of doing good business and, well&#8230; doing good.</strong></p>
<p><a title="Wikipedia on cause marketing" href="http://en.wikipedia.org/wiki/Cause_marketing" target="_blank">Wikipedia</a> describes cause marketing as &#8221; involving the cooperative efforts of a &#8216;for profit&#8217; business and a non-profit organization for mutual benefit.&#8221; You see cause marketing everywhere: think pink ribbons on nearly every product imaginable, to support breast cancer awareness. But many companies are involved in less prominent efforts as well.</p>
<p><strong>At its best, cause marketing is a win-win.</strong> Cause marketing should benefit the philanthropic cause <em>and</em> the company.</p>
<p><strong>It should be sincere and well-intentioned.</strong> Efforts to exploit a cause tend to become transparent and to backfire. Pink ribbons come to mind again – but this time, they are on a <a title="Pink ribbon KFC - tasteless!" href="http://www.guardian.co.uk/world/2012/feb/15/komen-pinkwashing-problem-planned-parenthoodhttp://" target="_blank">bucket of KFC</a>, not exactly a food high on the breast cancer prevention list. Both company and non-profit cause need to commit to a mutually beneficial team effort, and to agree on what that means.</p>
<p><strong>It should be relevant to the company&#8217;s offerings and mission.</strong> vSA client <a title="Excel Dryer" href="http://www.exceldryer.com/" target="_blank">Excel Dryer</a> provides an excellent example, putting its muscle (and its energy efficient, resource-saving high-speed hand dryers) into causes that matter, including <a title="The Green Schoolhouse Series" href="http://www.greenschoolhouseseries.org/" target="_blank">The Green Schoolhouse Series</a>, which is building environmentally sustainable Green Schoolhouses at Title I, low-income public schools.</p>
<p><strong>It should be a cause that the company&#8217;s prospects, customers and stakeholders can appreciate, not resent.</strong> After all, this <em>is</em> marketing. Choosing to cause market for a hot-button issue? First think of the old adage &#8220;don&#8217;t talk sex, politics or religion at the dinner table&#8221; and consider who&#8217;s at <em>your</em> table, marketing-wise.</p>
<p><strong>Cause marketing requires commitment.</strong> Are you ready for a serious marketing program? Just as you should not get a puppy unless you are prepared to love a dog&#8230; well, you get it. Prepare to be involved for a reasonable period of time and to commit appropriate resources to your cause marketing program.</p>
<p>Cause marketing has its proponents (it works! it benefits company and cause!) and its detractors (it&#8217;s self serving!). Follow the guidelines above and plan your approach carefully, and you are likely to become an advocate.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
]]></content:encoded>
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		<title>We can&#8217;t look away&#8230;</title>
		<link>http://vsamarketing.com/blog/2012/01/27/we-cant-look-away/</link>
		<comments>http://vsamarketing.com/blog/2012/01/27/we-cant-look-away/#comments</comments>
		<pubDate>Fri, 27 Jan 2012 22:18:56 +0000</pubDate>
		<dc:creator>Michelle van Schouwen</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[The world at large]]></category>
		<category><![CDATA["That subject really doesn't interest me a whole lot." lesson]]></category>
		<category><![CDATA[B2B communication]]></category>
		<category><![CDATA[B2B marketers]]></category>
		<category><![CDATA[business marketer]]></category>
		<category><![CDATA[concerns of constituents]]></category>
		<category><![CDATA[debate]]></category>
		<category><![CDATA[discriminating]]></category>
		<category><![CDATA[facility managers]]></category>
		<category><![CDATA[features and benefits]]></category>
		<category><![CDATA[Florida]]></category>
		<category><![CDATA[manufacturing productivity]]></category>
		<category><![CDATA[not heat]]></category>
		<category><![CDATA[propel business agenda]]></category>
		<category><![CDATA[prospects]]></category>
		<category><![CDATA[Republican]]></category>
		<category><![CDATA[retrofit opportunities]]></category>
		<category><![CDATA[Ron Paul]]></category>
		<category><![CDATA[safety regulations]]></category>
		<category><![CDATA[shedding light]]></category>
		<category><![CDATA[smart]]></category>
		<category><![CDATA[time wasted]]></category>

		<guid isPermaLink="false">http://vsamarketing.com/blog/?p=1345</guid>
		<description><![CDATA[Business marketers must recognize that shedding light, not heat, will best propel their agendas forward. The B2B equivalent of serious discussions about federal spending, tax reform and foreign policy is communication that responds to the very real concerns of constituents – such as facility managers contrasting retrofit opportunities with those of building anew and companies assessing how best to adhere to safety regulations while increasing manufacturing productivity. That's meaningful, similar to hearing the candidates go into detail about what types of economic reform will stimulate this still sluggish economy... and why.]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-medium wp-image-1346" title="120126_newt_mitt_fla_debate_ap_328" src="http://vsamarketing.com/blog/wp-content/uploads/2012/01/120126_newt_mitt_fla_debate_ap_328-300x162.jpg" alt="B2B marketers can take some lessons from presidential hopefuls this season - including key &quot;how not tos&quot;." width="300" height="162" /><strong>&#8230; so we might as well learn something.</strong></p>
<p>Who said it best at the Florida Republican debate this week? Was it Ron Paul, who when asked about his opponents&#8217; investments, said, &#8220;That subject really doesn&#8217;t interest me a whole lot&#8221;? Or Rick Santorum, stating that Newt Gingrich consulted with industry and Mitt Romney made a fortune. &#8220;Leave it alone. Focus on the issues&#8221;?</p>
<p>Whether you like Paul and Santorum or hold them in low esteem, they are right in this case.</p>
<p><strong>The many instances during which Mitt Romney and Newt Gingrich snarl and sneer at one another as the race heats up waste the public&#8217;s time&#8230; but are also a good lesson for any business marketer.</strong> B2B marketers can typically assume that their prospects are reasonably intelligent at the least, very busy and probably stressed. B2B prospects tend to resent having their time wasted. (Does that sound like you and me as we follow the Republican hopefuls?)</p>
<p><strong>Business marketers must recognize that shedding light, not heat, will best propel their agendas forward.</strong> The B2B equivalent of serious discussions about federal spending, tax reform and foreign policy is communication that responds to the very real concerns of constituents – such as facility managers contrasting retrofit opportunities with those of building anew and companies assessing how best to adhere to safety regulations while increasing manufacturing productivity. That&#8217;s meaningful, similar to hearing the candidates go into detail about what types of economic reform will stimulate this still sluggish economy&#8230; and why.</p>
<p><strong>Less productive in B2B marketing campaigns?</strong> Simply stating that you are better than the competition, relying on the ability to outspend the competition – or touting the features and benefits of your offerings without specifying exactly <em>why</em> your prospect will find them useful or superior to competitive offerings. (Okay, in fairness to 2012 presidential campaign politics, the men left standing in this primary do attempt to speak in substance, but their sniping – including Gingrich&#8217;s increasingly strident insistence that Romney is a &#8220;liar&#8221; – tends to drown out the important discourse the public needs to hear.)</p>
<p><strong>We&#8217;ll be listening&#8230;</strong> not just to the primary but to the full presidential campaign, and (here at vSA) to our business clients, many of us hopeful that <em>whatever</em> the nation decides, in 2013 we&#8217;ll be having a serious conversation about what needs to be done to keep the U.S. strong and smart&#8230; and then seeing serious action to make it happen.</p>
<p>After all the campaign marketing we&#8217;ve heard so far and will continue to hear, citizens (like customers) deserve to see promises kept. This is true in politics, and true in business. <em>Every constituency is best served when we demand and deliver authentic communication about issues that matter&#8230; and then follow through on promises made.</em></p>
<p>&nbsp;</p>
]]></content:encoded>
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		<title>Good news. Good to see.</title>
		<link>http://vsamarketing.com/blog/2011/11/21/good-news-good-to-see/</link>
		<comments>http://vsamarketing.com/blog/2011/11/21/good-news-good-to-see/#comments</comments>
		<pubDate>Mon, 21 Nov 2011 16:00:49 +0000</pubDate>
		<dc:creator>Michelle van Schouwen</dc:creator>
				<category><![CDATA[Business strategy]]></category>
		<category><![CDATA[Creative thinking]]></category>
		<category><![CDATA[The world at large]]></category>
		<category><![CDATA[Belchertown]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[business trends]]></category>
		<category><![CDATA[challenges]]></category>
		<category><![CDATA[client]]></category>
		<category><![CDATA[company]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[effect change]]></category>
		<category><![CDATA[electricity local and regional workers]]></category>
		<category><![CDATA[engineer]]></category>
		<category><![CDATA[environmental challenge]]></category>
		<category><![CDATA[forward-thinking]]></category>
		<category><![CDATA[good news]]></category>
		<category><![CDATA[harness opportunity]]></category>
		<category><![CDATA[harness sunshine]]></category>
		<category><![CDATA[influentials]]></category>
		<category><![CDATA[local green energy]]></category>
		<category><![CDATA[Local green jobs]]></category>
		<category><![CDATA[MA]]></category>
		<category><![CDATA[MA CBS affiliate Channel 3]]></category>
		<category><![CDATA[MA NBC affiliate -Channel 22]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[media relations]]></category>
		<category><![CDATA[national]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[Northeast Treaters]]></category>
		<category><![CDATA[nuts-and-bolts]]></category>
		<category><![CDATA[open house]]></category>
		<category><![CDATA[press]]></category>
		<category><![CDATA[problem solving]]></category>
		<category><![CDATA[solar]]></category>
		<category><![CDATA[solar photovoltaic power plant]]></category>
		<category><![CDATA[solar project]]></category>
		<category><![CDATA[Springfield]]></category>
		<category><![CDATA[The Republican]]></category>
		<category><![CDATA[trackers]]></category>
		<category><![CDATA[trend]]></category>
		<category><![CDATA[van Schouwen Associates]]></category>

		<guid isPermaLink="false">http://vsamarketing.com/blog/?p=1306</guid>
		<description><![CDATA[There is more to the news than imminent doom. There's problem solving. When a firm engineers a way to deal with a business or environmental challenge or harness an opportunity, talking about it in the press helps effect change.]]></description>
			<content:encoded><![CDATA[<div id="attachment_1311" class="wp-caption alignleft" style="width: 310px"><a href="http://vsamarketing.com/blog/wp-content/uploads/2011/11/hero1.jpg"><img class="size-medium wp-image-1311" title="Northeast Treaters' solar plant" src="http://vsamarketing.com/blog/wp-content/uploads/2011/11/hero1-300x189.jpg" alt="" width="300" height="189" /></a><p class="wp-caption-text">Northeast Treaters transforms 35,000 square feet of roof into a solar photovoltaic power plant.</p></div>
<p>We&#8217;re accustomed to absorbing discouraging news in the national and regional press. Teeth-gnashing politics, tear-gassed protesters, sex abuse scandals, devastating storms&#8230; we need to know.</p>
<p><strong>News for trend trackers</strong></p>
<p>But there is more to the news than imminent doom. There&#8217;s problem solving. van Schouwen Associates&#8217; team provides client media relations, so our relationship with the news involves dealing with the nuts-and-bolts (and electrons and microchips, etc.) of business trends and challenges. When a company engineers a way to deal with a business or environmental challenge or harness an opportunity, talking about it in the press helps effect change.</p>
<p><strong>This time, a client is harnessing sunshine.</strong></p>
<p>We&#8217;re working with client <a href="http://netreaters.com/">Northeast Treaters</a>, which has good news stemming from a forward-thinking project. Belchertown, MA-based Northeast Treaters has developed a 35,000 square-foot solar photovoltaic plant that generates 80 percent of the electricity used by the company. It was built by local and regional workers, with materials from the region and the U.S.</p>
<p><strong>Local green jobs, local green energy.</strong></p>
<p>Last week&#8217;s open house to celebrate the solar endeavor drew customers, influentials and the media. The press so far has done the project justice, and we extend our appreciation to <a title="Northeast Treaters on Channel 22, Springfield, MA" href="http://www.wwlp.com/dpp/news/local/hampshire/treated-lumber-company-goes-green">Springfield, MA NBC affiliate -Channel 22</a>, <a title="Springfield, MA Channel 3 features Northeast Treaters" href="http://www.cbs3springfield.com/story/16068022/going-green-and-creating-jobs">Springfield, MA CBS affiliate Channel 3</a> and <a title="Northeast Treaters in The Republican, Springfield, MA" href="http://www.masslive.com/business-news/index.ssf/2011/11/belchertowns_northeast_treaters_touts_so.html">The Republican</a> (among others who will create a story about the project) for taking the effort to highlight how one company <strong>can</strong> make a difference in the local economy and to the environment by putting action behind its commitment to both.</p>
<p>Isn&#8217;t it great to see good news for a change?</p>
]]></content:encoded>
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		<title>The attitude and aptitude for success</title>
		<link>http://vsamarketing.com/blog/2011/08/10/the-attitude-and-aptitude-for-success/</link>
		<comments>http://vsamarketing.com/blog/2011/08/10/the-attitude-and-aptitude-for-success/#comments</comments>
		<pubDate>Wed, 10 Aug 2011 15:12:52 +0000</pubDate>
		<dc:creator>Michelle van Schouwen</dc:creator>
				<category><![CDATA[Business strategy]]></category>
		<category><![CDATA[Marketing... trends and commentary]]></category>
		<category><![CDATA[The world at large]]></category>
		<category><![CDATA[aptitude]]></category>
		<category><![CDATA[architects]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[attitude and aptitude for success]]></category>
		<category><![CDATA[B2B]]></category>
		<category><![CDATA[banking]]></category>
		<category><![CDATA[building management]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[business conditions]]></category>
		<category><![CDATA[Businesses must spend money to make money]]></category>
		<category><![CDATA[businesses need not waste money]]></category>
		<category><![CDATA[client mentality]]></category>
		<category><![CDATA[contractors]]></category>
		<category><![CDATA[designers]]></category>
		<category><![CDATA[double dip]]></category>
		<category><![CDATA[downside]]></category>
		<category><![CDATA[economic shock waves]]></category>
		<category><![CDATA[engineers]]></category>
		<category><![CDATA[finance]]></category>
		<category><![CDATA[Gen Y]]></category>
		<category><![CDATA[growth]]></category>
		<category><![CDATA[let's-win-today-and-every-day]]></category>
		<category><![CDATA[marketing sweet spot]]></category>
		<category><![CDATA[recession]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[short-term thinking]]></category>
		<category><![CDATA[specifiers]]></category>
		<category><![CDATA[tight ship]]></category>
		<category><![CDATA[van Schouwen Associates]]></category>
		<category><![CDATA[vSA]]></category>

		<guid isPermaLink="false">http://vsamarketing.com/blog/?p=1253</guid>
		<description><![CDATA[A positive let's-win-today-and-every-day attitude in business, sales and marketing is the only approach that makes sense. Economic shock waves are just reality. Perhaps some of what is working for vSA can be of benefit to other managers and entrepreneurs – so here's the executive summary.]]></description>
			<content:encoded><![CDATA[<div id="attachment_1254" class="wp-caption alignleft" style="width: 160px"><a href="http://vsamarketing.com/blog/wp-content/uploads/2011/08/downgrade-2.jpg"><img class="size-thumbnail wp-image-1254" title="downgrade-2" src="http://vsamarketing.com/blog/wp-content/uploads/2011/08/downgrade-2-150x150.jpg" alt="" width="150" height="150" /></a><p class="wp-caption-text">Thanks for the downgrade! A banner after vSA&#39;s own heart.</p></div>
<p>Damn the torpedoes. As president of a firm that follows the markets as well as economic and political news with a level of interest bordering on the obsessive, I recognize the downside of short-term thinking.</p>
<p><strong>For example. </strong>Today: &#8220;The markets are sinking again! Egad! What does this mean for business conditions? Should I edit vSA&#8217;s 2012 budget planning?&#8221;</p>
<p>Uh, not so fast. In fact, with threatened double dips (sorry, these are recessions, not ice cream servings) coming as frequently as thunderstorms in summer, vSA has undertaken an ever more aggressive approach to business development and growth. Perhaps some of what is working for vSA can be of benefit to other managers and entrepreneurs – so here&#8217;s the executive summary.</p>
<p><strong>vSA premises:</strong></p>
<p><strong>•In even the shakiest economy, some companies continue to forge ahead.</strong> These must be our clients. This means two things: vSA must be sufficiently effective that its clients see increased success based on our partnership. And vSA must select clients with the<strong> attitude and aptitude for success.</strong></p>
<p><strong>•Businesses must spend money to make money. Period. However, businesses need not waste money.</strong> vSA runs a tight ship but does not hesitate to invest in tools for growth. We look for the same mentality in our clients.</p>
<p><strong>•There are an array of &#8220;sweet spots&#8221; with which any company worth running can make a major difference for its clients. Play to those.</strong> Here are just a couple of vSA examples as you consider <em>your own</em> sweet spots.  vSA can be a tremendous boon marketing for B2B companies who sell to specifiers, building management, engineers, contractors, designers, and/or architects. vSA knows Gen Y &#8211; especially when it comes to its preferences and aversions in banking and finance.</p>
<p><strong>•A positive let&#8217;s-win-today-and-every-day attitude toward business, sales and marketing is the <em>only</em> approach that makes sense. </strong>Economic shock waves are not going away anytime soon.</p>
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		<title>One question every person in charge should ask</title>
		<link>http://vsamarketing.com/blog/2010/06/22/one-question-every-person-in-charge-should-ask/</link>
		<comments>http://vsamarketing.com/blog/2010/06/22/one-question-every-person-in-charge-should-ask/#comments</comments>
		<pubDate>Tue, 22 Jun 2010 18:15:34 +0000</pubDate>
		<dc:creator>Michelle van Schouwen</dc:creator>
				<category><![CDATA[Business strategy]]></category>
		<category><![CDATA[Creative thinking]]></category>
		<category><![CDATA[The world at large]]></category>
		<category><![CDATA[best ideas]]></category>
		<category><![CDATA[creative]]></category>
		<category><![CDATA[creative license]]></category>
		<category><![CDATA[danger]]></category>
		<category><![CDATA[gulf oil spill]]></category>
		<category><![CDATA[missing opportunity]]></category>
		<category><![CDATA[mistake]]></category>
		<category><![CDATA[Obama administration]]></category>
		<category><![CDATA[people in charge]]></category>
		<category><![CDATA[potent lesson]]></category>
		<category><![CDATA[question]]></category>
		<category><![CDATA[right brain]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[thinking]]></category>
		<category><![CDATA[urgency]]></category>
		<category><![CDATA[what am i missing]]></category>

		<guid isPermaLink="false">http://vsamarketing.com/blog/?p=858</guid>
		<description><![CDATA[The potent lesson the Gulf oil spill offers for those of us in charge? There's a question we should ask ourselves often, and that we should grant ourselves the mental space and creative license to answer: What am I missing?]]></description>
			<content:encoded><![CDATA[<p><a href="http://vsamarketing.com/blog/wp-content/uploads/2010/06/GV0002x5_SS.jpg"><img class="alignleft size-medium wp-image-864" src="http://vsamarketing.com/blog/wp-content/uploads/2010/06/GV0002x5_SS-211x300.jpg" alt="US Capitol" width="211" height="300" /></a>There is not much of a silver lining to the Gulf oil spill, but people in charge – whether entrepreneurs, executives or longtime business owners – <em>can</em> garner valuable wisdom from one of the many mistakes that made the disaster more likely.</p>
<p>Potentially, busy with the severe recession, the financial sector bailout and the fight for a national health care plan, the Obama administration missed at least one ball it should have been keeping in the air: <a title="Regulating the oil industry not a focus" href="http://www.powerlineblog.com/archives/2010/06/026531.php">effective regulation of the oil industry in general and of deep-water drilling in particular. </a></p>
<p>The potent lesson for those of us in charge? There&#8217;s a question we should ask ourselves often, and that we should grant ourselves the mental space and creative license to answer: <strong>What am I missing?</strong></p>
<p>It&#8217;s natural and tempting to get on a track and follow it, or to create a plan and execute it without taking the time and energy to step to the side and take stock &#8211; frequently. Are you missing opportunities? Not alert to certain dangers? Letting issues, people, money, or projects slide while you deal with everyday urgencies and tempests in a teapot?</p>
<p>It&#8217;s true that people in charge have many of their best ideas while driving, showering or taking a vacation. Extend that freedom of mind into your everyday routine. Assign or put aside routine tasks to facilitate your own creative thinking. Read a business book on a new topic. Ask yourself if there&#8217;s anything on your mind that you&#8217;re not dealing with (it&#8217;s often right there below the surface). <a title="Jog your right brain" href="http://www.jogyourrightbrain.com/">Access your right brain.</a></p>
<p><strong>What am I missing?</strong> I&#8217;m glad I asked myself. I&#8217;ll ask again. And again.</p>
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		<title>Painfully obvious PR from the man in charge.</title>
		<link>http://vsamarketing.com/blog/2010/06/08/painfully-obvious-pr-from-the-man-in-charge/</link>
		<comments>http://vsamarketing.com/blog/2010/06/08/painfully-obvious-pr-from-the-man-in-charge/#comments</comments>
		<pubDate>Tue, 08 Jun 2010 17:24:01 +0000</pubDate>
		<dc:creator>Michelle van Schouwen</dc:creator>
				<category><![CDATA[Marketing... trends and commentary]]></category>
		<category><![CDATA[The world at large]]></category>
		<category><![CDATA[authentic voice]]></category>
		<category><![CDATA[barack obama]]></category>
		<category><![CDATA[BP]]></category>
		<category><![CDATA[brainchild]]></category>
		<category><![CDATA[coarse]]></category>
		<category><![CDATA[disingenuous]]></category>
		<category><![CDATA[effete intellectual]]></category>
		<category><![CDATA[gulf oil spill]]></category>
		<category><![CDATA[Matt Lauer]]></category>
		<category><![CDATA[media relations]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[president]]></category>
		<category><![CDATA[regulation]]></category>
		<category><![CDATA[Today]]></category>
		<category><![CDATA[whose ass to kick]]></category>

		<guid isPermaLink="false">http://vsamarketing.com/blog/?p=838</guid>
		<description><![CDATA[Obama's "whose ass to kick" remark is disingenuous and clearly the brainchild of a media relations team. "President Obama! The American People think you're an effete intellectual. They think you lack emotion. They want to see you get mad!" And, "The American People do not want to hear about experts or scholars. They want you to get out there and KICK ASS!"]]></description>
			<content:encoded><![CDATA[<p><strong>&#8220;And I don&#8217;t sit around just talking to experts because this is a  college seminar; we talk to these folks because they potentially have  the best answers, so I know whose ass to kick,&#8221; proclaimed our president this morning in an <a title="Barack Obama whose ass to kick" href="http://today.msnbc.msn.com/">interview with Matt Lauer on the Today show.</a></strong></p>
<p>Some people may object to this remark because it is coarse. I object because it is disingenuous and clearly the brainchild of a media relations team. <em>&#8220;President Obama! The American People think you&#8217;re an effete intellectual. They think you lack emotion. They want to see you get mad!&#8221;</em> And, <em>&#8220;The American People do not want to hear about experts or scholars. They want you to get out there and KICK ASS!&#8221;</em></p>
<p>President Obama, polls or no polls, please speak with your authentic voice. Work with BP, work with everyone who can help clean up this terrible mess, build some regulations, kick some ass if necessary, but don&#8217;t talk to us as if street fightin&#8217; is your way of life. Get real.</p>
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		<title>The oily truth.</title>
		<link>http://vsamarketing.com/blog/2010/06/03/the-oily-truth/</link>
		<comments>http://vsamarketing.com/blog/2010/06/03/the-oily-truth/#comments</comments>
		<pubDate>Thu, 03 Jun 2010 21:22:20 +0000</pubDate>
		<dc:creator>Michelle van Schouwen</dc:creator>
				<category><![CDATA[Business strategy]]></category>
		<category><![CDATA[The world at large]]></category>
		<category><![CDATA[BP]]></category>
		<category><![CDATA[carelessness]]></category>
		<category><![CDATA[catastrophe]]></category>
		<category><![CDATA[crisis]]></category>
		<category><![CDATA[economy]]></category>
		<category><![CDATA[environment]]></category>
		<category><![CDATA[financial meltdown]]></category>
		<category><![CDATA[fisheries]]></category>
		<category><![CDATA[free market]]></category>
		<category><![CDATA[gulf of mexico]]></category>
		<category><![CDATA[hubris]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[ocean]]></category>
		<category><![CDATA[oil spill]]></category>
		<category><![CDATA[regulation]]></category>
		<category><![CDATA[shore]]></category>
		<category><![CDATA[short-term thinking]]></category>
		<category><![CDATA[tony hayward]]></category>
		<category><![CDATA[tourism]]></category>
		<category><![CDATA[weak]]></category>

		<guid isPermaLink="false">http://vsamarketing.com/blog/?p=819</guid>
		<description><![CDATA[BP and the gulf, liveIt's the financial markets meltdown all over again, but this time we can smell it, slip on it and watch the Gulf of Mexico sicken. The two catastrophes have a lot in common. ]]></description>
			<content:encoded><![CDATA[<p><a href="http://vsamarketing.com/blog/wp-content/uploads/2010/06/539w.jpg"><img class="alignleft size-thumbnail wp-image-823" title="BP and the gulf, live" src="http://vsamarketing.com/blog/wp-content/uploads/2010/06/539w-150x150.jpg" alt="BP and the gulf, live" width="150" height="150" /></a>It&#8217;s the financial markets meltdown all over again, but this time we can smell it, slip on it and watch the Gulf of Mexico sicken. The two catastrophes have a lot in common. As a nation, we&#8217;ve been lulled too far toward  <a title="Lack of regulation allowed spill" href="http://www.thestreet.com/story/10755355/emerging-oil-rig-evidence-shows-lack-of-regulation.html">allowing the free market to police itself in high-risk industries.</a> It&#8217;s not working very well, is it?</p>
<p>BP CEO Tony Hayward admitted Thursday that the company was  unprepared for an accident of this magnitude. In an<a title="BP &quot;did not have the tools&quot;" href="http://www.ft.com/cms/s/0/e1e0e21c-6e53-11df-ab79-00144feabdc0.html"> interview with <em>The  Financial Times</em>, </a>he acknowledged that BP &#8220;did not have the tools&#8221;  at hand to stop or contain the spill when it occurred six weeks ago. Of course, BP <em>still</em> doesn&#8217;t have the tools.</p>
<p>I&#8217;m an entrepreneur and a fan of business, on the whole. It would be splendid if corporations could be relied upon to consistently behave in the best interests of the public. But they don&#8217;t. The argument that an unbridled free market is the best option for the economy (let alone the environment) is proving itself hollow. The recent Great Recession and continuing questionable recovery has cost individuals, families, businesses, schools, and state and local governments dearly. We can thank short-term thinking, greed, hubris, and extraordinarily weak regulation of the financial markets for a good deal of what&#8217;s ailed us since 2008. Now the largest oil spill in U.S. history highlights the same maladies.</p>
<p>We&#8217;re deep drilling when we don&#8217;t have either the comprehensive engineering preparedness or the <em>truly </em>at-the-ready remediation tools to prevent destroying our oceans, shores, fisheries, tourism, and more. <a title="Weak drilling regulations" href="http://www.nytimes.com/gwire/2010/05/18/18greenwire-mms-lacks-sufficient-rules-for-offshore-drilli-68738.html">We are deep drilling with weak safety regulations</a>, some of which were disregarded in any case. Aren&#8217;t we <em>any</em> smarter than that?</p>
<p>Leaders – business, government and community – must sear into our brains the truth that next month, next year and the next decade are at least as important as our immediate profits, trades, deadlines, and triumphs.</p>
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		<title>Neither here nor there</title>
		<link>http://vsamarketing.com/blog/2010/03/30/neither-here-nor-there/</link>
		<comments>http://vsamarketing.com/blog/2010/03/30/neither-here-nor-there/#comments</comments>
		<pubDate>Tue, 30 Mar 2010 19:38:55 +0000</pubDate>
		<dc:creator>Michelle van Schouwen</dc:creator>
				<category><![CDATA[Business strategy]]></category>
		<category><![CDATA[Creative thinking]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[The world at large]]></category>
		<category><![CDATA[consulting]]></category>
		<category><![CDATA[flexible]]></category>
		<category><![CDATA[gap]]></category>
		<category><![CDATA[majority]]></category>
		<category><![CDATA[middle class]]></category>
		<category><![CDATA[new economy]]></category>
		<category><![CDATA[non-traditional jobs]]></category>
		<category><![CDATA[telecommuting]]></category>
		<category><![CDATA[temporary]]></category>
		<category><![CDATA[virtual job]]></category>
		<category><![CDATA[workforce]]></category>
		<category><![CDATA[working class]]></category>

		<guid isPermaLink="false">http://vsamarketing.com/blog/?p=735</guid>
		<description><![CDATA[The new economy yields work for the best, brightest and most driven (including consulting, flexible positions, telecommuting, and other non-traditional arrangements). It also continues to offer service work that, at least for now, requires a human presence. There are still a number of U.S. manufacturing jobs, although that number continues to dwindle.

But what happens to the worker who needs the structure of an office to maintain motivation? The person who shows up for the assembly line? The capable person who is simply not constituted to come up with lots of big ideas, manage time completely independently or work alone?]]></description>
			<content:encoded><![CDATA[<div id="attachment_764" class="wp-caption alignleft" style="width: 160px"><a href="http://vsamarketing.com/blog/wp-content/uploads/2010/03/SC0098x195_SS.jpg"><img class="size-thumbnail wp-image-764" title="Work well independently?" src="http://vsamarketing.com/blog/wp-content/uploads/2010/03/SC0098x195_SS-150x150.jpg" alt="" width="150" height="150" /></a><p class="wp-caption-text">Work well independently?</p></div>
<p>Telecommuting, flex time and virtual business models are all the rage. Outsourcing projects rather than committing to long-term staff additions is popular now, too. No surprise there. The current state of the economy<em> (I can barely wait until we&#8217;re no longer using that phrase quite so often!)</em> demands efficiency, forces uncertainty, and makes available some stellar candidates with whom to work. In other words, a lot of great people are out of their former 9-5 salaried work routines. Even the <a title="Poor economy sweetens census labor pool" href="http://www.usatoday.com/news/nation/census/2010-01-19-census-workers-economy_N.htm">2010 census work is moving faster than expected</a> because of the availability of outstanding temporary labor. Oh, that&#8217;s not much of a silver lining, perhaps, but there it is.</p>
<p>These new ways of working bode well for some businesses, and for some individuals. Streamlined processes, virtual meetings, work from anywhere (okay, let&#8217;s not text from a moving car &#8211; work from <em>almost</em> anywhere) are a boon for the highly motivated, organized and talented. But what about everyone else?</p>
<p>One of the concerns many thought leaders express about the new economy is that it yields work for the best, brightest and most driven (now including all that consulting, flexible positions, telecommuting, and other non-traditional arrangements). It also continues to offer a range of service work that, at least for now, requires a human presence (from health care to fine cooking). And there are still a number of U.S. manufacturing jobs, although that number continues to dwindle.</p>
<p><strong>But what else?</strong> There&#8217;s a gap, likely to continue broadening, where there used to be more jobs for the rest of the workforce. As the economy continues to shift, what happens to the worker who needs the structure of an office to maintain motivation? The person who shows up for the assembly line? Where are the jobs for the capable person willing to work steadily all day or night but simply not constituted to come up with lots of big ideas, manage time completely independently or work alone? If you&#8217;ve ever been an employer or a manager, you know that these people make up the majority of <em>many</em> a workplace – that&#8217;s the way the world is and probably always has been.</p>
<p>This week, <em>Time</em> magazine&#8217;s article <a title="The Workforce: Where Will the New Jobs Come From?" href="http://www.time.com/time/nation/article/0,8599,1973135-1,00.html">The Workforce: Where Will the New Jobs Come From?</a> provides hope that there will be new jobs. That&#8217;s good. But for any leader or citizen who hopes to see the economy truly thrive again, there&#8217;s that other question, not so easy to answer. Will there be enough jobs for the great majority of working class and middle class Americans who do well working for a company, who respond to expectations set by management and who would like to put in a good day&#8217;s work for decent pay, then head home to their real lives? That&#8217;s a lot of people, and we all need to put our imaginations to work to make sure our economy continues to fully employ and value what continues to be the majority of the population.</p>
<p>Continued funding programs for better roads and bridges? Encouraging young people to go into trades such as plumbing or electrical work, in which shortages are predicted? Putting more adults in the schools to work with the kids? Opening more child care centers, which require staffing? Offering real live tech support? Human cashiers at the supermarket?</p>
<p>What could work and be valuable? What do you think?</p>
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		<title>Fortune worried about reading&#8230;</title>
		<link>http://vsamarketing.com/blog/2010/03/02/fortune-worried-about-reading/</link>
		<comments>http://vsamarketing.com/blog/2010/03/02/fortune-worried-about-reading/#comments</comments>
		<pubDate>Tue, 02 Mar 2010 16:28:39 +0000</pubDate>
		<dc:creator>Michelle van Schouwen</dc:creator>
				<category><![CDATA[Business strategy]]></category>
		<category><![CDATA[Creative thinking]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Marketing... trends and commentary]]></category>
		<category><![CDATA[The world at large]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[Barnes & Noble]]></category>
		<category><![CDATA[book]]></category>
		<category><![CDATA[books]]></category>
		<category><![CDATA[cosmic shifts]]></category>
		<category><![CDATA[Fortune]]></category>
		<category><![CDATA[future of reading]]></category>
		<category><![CDATA[journalism]]></category>
		<category><![CDATA[Kindle]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[media relations]]></category>
		<category><![CDATA[notepads]]></category>
		<category><![CDATA[prediction]]></category>
		<category><![CDATA[publications]]></category>
		<category><![CDATA[reading]]></category>
		<category><![CDATA[revenue]]></category>
		<category><![CDATA[will anyone read]]></category>

		<guid isPermaLink="false">http://vsamarketing.com/blog/?p=737</guid>
		<description><![CDATA[Fortune worried about reading... ]]></description>
			<content:encoded><![CDATA[<div id="attachment_744" class="wp-caption alignleft" style="width: 160px"><a href="http://vsamarketing.com/blog/wp-content/uploads/2010/03/IL0055x1_SS.jpg"><img class="size-thumbnail wp-image-744" title="IL0055x1_SS" src="http://vsamarketing.com/blog/wp-content/uploads/2010/03/IL0055x1_SS-150x150.jpg" alt="To read or not to read..." width="150" height="150" /></a><p class="wp-caption-text">To read or not to read...</p></div>
<p>&#8230; and I&#8217;d <strong>like</strong> not to be worried. After all, for me, the smell of a <a title="Barnes &amp; Noble" href="http://store-locator.barnesandnoble.com/storelocator/stores.aspx?x=y&amp;">Barnes &amp; Noble</a> is nearly aphrodisiac, and I consider the buying, reading and piling up of books and magazines my birthright. I confess to not having a <a title="Kindle" href="http://www.amazon.com/dp/B0015T963C/?tag=googhydr-20&amp;hvadid=4830317545&amp;ref=pd_sl_19calxq4k4_e">Kindle</a> or similar device yet, but I know that&#8217;s coming. To me, format matters, but content matters more. That&#8217;s why I found<em> Fortune&#8217;s</em> cover story <a title="The Future of Reading" href="http://money.cnn.com/magazines/fortune/fortune_archive/2010/03/01/toc.html">The Future of Reading</a> particularly thought-provoking. I can&#8217;t believe it&#8230; could it even be <em>possible</em>&#8230; that people will ever lose interest completely in reading? Let it not be so.</p>
<p><strong><em>Fortune</em>, of course, is speaking largely from a business perspective, especially regarding journalistic concerns.</strong> I noticed that I couldn&#8217;t find the text of that March 1 lead article, which I first devoured in print while waiting at my allergist&#8217;s office, online as I wrote this – since it&#8217;s this week&#8217;s issue, <em>Fortune</em> would no doubt like us to buy the magazine and thus support the advertising. I certainly understand this. After all, a great deal of vSA&#8217;s work is in public relations, media relations in particular. If there is no revenue, there will be no publications. Plain and simple. <em><a title="Fortune" href="http://money.cnn.com/magazines/fortune/">Fortune</a></em>, and even <em><a title="Broom Brush &amp; Mop" href="http://www.broombrushandmop.com/">Broom, Brush &amp; Mop</a></em> magazine &#8211; difficult as it is to believe – are not mere labors of love.</p>
<p><strong>Here&#8217;s my educated guess, based on the cosmic and not-so-cosmic shifts I&#8217;ve seen in my decades on this earth and at my desk</strong> (including the door-on-file-cabinets that served as my vSA desk in those first daring years of entrepreneurship): <em>Reading will not die. </em>The stature of <a title="Amazon" href="http://amazon.com">Amazon</a> and my beloved Barnes &amp; Noble are evidence to that. Sadly, small bookstores and publications large and small have suffered and will continue to do so. The media will continue to adapt, with false starts and many casualties, to new models for advertising and other revenue generation. More and more of our reading will be done on notepads and online. People will continue to love video in all its forms, and many – okay, <em>most</em> – will prefer it to the written word.</p>
<p>But there is a magnetism to writing and to reading, and, despite the challenges of doing it well, there is a certain simplicity and joy to creating stories – just think, most children compose tales and essays as soon as they can wield a crayon or navigate a keyboard. We love our news (both the important <em>and</em> the supremely trivial) and we relish our rehashing of information, much of which will continue to be in the form of articles, opinions and other text.</p>
<p><em>Fortune</em>, by the way, agrees, by and large: Reading – somehow, someway – will live on. What&#8217;s your take?</p>
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		<title>Complacency vs. strategic planning and action</title>
		<link>http://vsamarketing.com/blog/2010/01/26/complacency-vs-strategic-planning-and-action/</link>
		<comments>http://vsamarketing.com/blog/2010/01/26/complacency-vs-strategic-planning-and-action/#comments</comments>
		<pubDate>Tue, 26 Jan 2010 18:49:34 +0000</pubDate>
		<dc:creator>Michelle van Schouwen</dc:creator>
				<category><![CDATA[Business strategy]]></category>
		<category><![CDATA[Creative thinking]]></category>
		<category><![CDATA[The world at large]]></category>
		<category><![CDATA[complacency]]></category>
		<category><![CDATA[consequence]]></category>
		<category><![CDATA[geological]]></category>
		<category><![CDATA[Haiti]]></category>
		<category><![CDATA[housing market]]></category>
		<category><![CDATA[Katrina]]></category>
		<category><![CDATA[outside the box]]></category>
		<category><![CDATA[predictable]]></category>
		<category><![CDATA[recession]]></category>
		<category><![CDATA[responsibility]]></category>
		<category><![CDATA[Scott Brown]]></category>
		<category><![CDATA[strategies]]></category>
		<category><![CDATA[too-big-to-fail]]></category>

		<guid isPermaLink="false">http://vsamarketing.com/blog/?p=713</guid>
		<description><![CDATA[Are you tired of hearing the words, &#8220;No one could have predicted&#8230;&#8221; and variants thereof? I am, because the consequences of people in positions of responsibility not thinking outside the box and not planning and initiating appropriate action are often extreme. Here are just a few examples that should be etched into our collective memories: [...]]]></description>
			<content:encoded><![CDATA[<p>Are you tired of hearing the words, &#8220;No one could have predicted&#8230;&#8221; and variants thereof? I am, because the consequences of people in positions of responsibility not thinking outside the box and not planning and initiating appropriate action are often extreme. Here are just a few examples that should be etched into our collective memories:</p>
<p><a title="Public mood, Polls on Obama" href="http://www.huffingtonpost.com/2010/01/25/obama-approval-ratings-de_n_435155.html">Predictable given the mood of the public-</a>Scott Brown&#8217;s election and the resulting likely (if temporary) demise of comprehensive health care reform: Putting your personal politics aside for a moment, imagine you are President Obama, Nancy Pelosi or Harry Reid &#8211; it&#8217;s okay, it&#8217;s just for a minute. Obama should have become more involved, and Congress should have moved faster &#8211; before the Democrats lost their filibuster-proof majority.</p>
<p><a title="Haiti at risk for earthquake" href="http://www.cnn.com/2010/TECH/science/01/12/caribbean.earthquakes/index.html">Predictable given geological and infrastructure facts</a>-Haiti&#8217;s disaster: Construction with few building standards built on a fault line. An airport with such small capacity that only a few planes can be there at any one time. Add one (predictable) earthquake and we have the tragedy we see today. Worst thing? It could happen again.</p>
<p><a title="Cheney on the recession no one could have predicted" href="http://thinkprogress.org/2009/01/09/cheney-911-economy/">Predictable given economic facts and indicators-</a>The collapse of the housing market and the too-big-to-fail banks and our subsequent economic woes. As I&#8217;ve mentioned in this forum in the past, my father, a retired schoolteacher, accurately predicted the housing market collapse a couple of years before it happened. It&#8217;s hard to believe bankers, economists and politicians lacked the same data.</p>
<p><a title="Bush on Katrina &quot;nobody Could've " href="http://www.washingtonpost.com/wp-dyn/content/article/2006/01/23/AR2006012301711.html">Predictable given clearly inferior engineering combined with neighborhoods below sea level-</a>By now, what we knew and didn&#8217;t act on following Hurricane Katrina should be obvious. But guess what? We still haven&#8217;t fixed the problem with the levies, even as we rebuild below sea level in New Orleans.</p>
<p>Those are political issues that affect the world. Complacency and inaction are enormous factors in business, too. Consultatively, vSA always urges business leaders to step outside the box to think the big thoughts and then to act on them as needed. We all know how easy it is each day to pursue the latest deal, address the most recent 200 emails and just try to stay afloat keeping up with the urgent. However, it is hardly cliche to remember this: Do not overlook the important in favor of the merely urgent.</p>
<p>Thoughts, examples, strategies?</p>
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