Archive for February, 2012
Google+: Jump in or wait and see?
For a 21st century person, it’s virtually impossible to escape “take action” commands. Whether through TV or print ads, mail or online, we are often told to act now or act fast or act often or all of these things. But this is not always in our best interest.
A few years ago, I sat in a plush corner office and tried to convince a college president it was time to join Facebook. The discussion was loaded with skepticism, but I came away with permission. To date that college has hundreds of Facebook followers as well as dedicated posters and bloggers. All these things would have happened someday, but we were past the point of wait and see.
Google+
Time will tell, but Google+ increased its membership in force late last year and into this one. It has surpassed fifty million users, so it may be the next social media giant. It might be the time for companies with savvy and workers tasked with social media duties to test Google+. Why not? It’s important to stay ahead of the curve, as vSA itself is doing by exploring this new offering and gauging benefits and drawbacks for clients. However, vSA is a strategic communications firm, and knowing how best to communicate, so we can support our clients, is our job. We often stand out as early adopters – on the “bleeding edge”, so to speak.
For the B2B companies that comprise most of our client list, we recommend a more measured approach. Even in our response-oriented, clickable world, the best approach is sometimes to wait and see. When taking Google+ into consideration, we should remember the many social media failures. Ping, Yahoo! Buzz, Tickle, and MySpace are among the near-forgotten names. And Google had its share of stumbles as well with Google Buzz and Orkut. It’s also important to consider that Facebook and Twitter are already evaluating and potentially adjusting their strategies in response to Google+.
Google plans to benefit from its social media project by using Google+ into its searches. That’s getting ahead of itself, isn’t it? Google has received much criticism for this because its service hasn’t reached critical mass. My personal social media involvement started out with a wait-and-see approach, and maybe I was playing coy. Hundreds of millions of people use Facebook and Twitter regularly, but new social media competitors, variants and poseurs reveal themselves often.
So, what to do about Google+? It depends on your industry and the resources you have. It’s easy to spread resources thin across many platforms, and that’s not a viable approach. Keep in mind that the best strategic social media strategies incorporate frequency without annoyance, consistency without undue repetition and relevance in all communications.

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